Front Office Executive

About the role

The Front Office Executive is the first point of contact for members and guests at our private members' club in Beit Meri. You will ensure a welcoming, professional, and discreet experience while managing arrivals, inquiries, reservations, and administrative support.

Key responsibilities

• Greet members and guests, verify membership status, and manage access control.
• Handle phone calls, emails, and in‑person queries; schedule reservations for club facilities and support event bookings.
• Maintain accurate records of visits, bookings, and communications; keep the lobby area elegant and tidy.
• Assist the Membership Office with onboarding, process payments, and prepare daily reports.
• Collaborate with housekeeping, security, and operations to deliver seamless service while upholding confidentiality.

Required profile

• Exceptional interpersonal and communication skills with a professional appearance.
• Strong sense of discretion, diplomacy, and confidentiality.
• Highly organized, detail‑oriented, and able to multitask in a fast‑paced environment.
• Fluency in English; additional languages such as French or Arabic are a plus.

Required skills

• Computer literacy: MS Office, POS systems, booking software, CRM tools.