Digital Agency Director

About the role

StoryLab, a dynamic digital agency and creative hub, is looking for an experienced Digital Agency Director to steer the company’s operations, drive growth and ensure the successful delivery of innovative storytelling, content production and digital marketing projects.

Key responsibilities

• Lead overall agency operations, performance and strategic direction.
• Develop and execute business growth strategies to expand the client portfolio and increase revenue.
• Build and maintain strong relationships with clients, partners and stakeholders.
• Oversee project delivery to ensure quality, profitability and client satisfaction.
• Manage and mentor multidisciplinary teams including creative, production, marketing and account management.
• Establish operational processes and performance standards to improve efficiency and scalability.
• Monitor financial performance, budgets, forecasts and profitability.
• Identify new market opportunities, services and partnerships.
• Lead client pitches, proposals and presentations.
• Keep the agency current with industry trends, emerging technologies and best practices.

Required profile

• Bachelor’s degree in Business Administration, Marketing, Communications, Digital Media, Management or a related field (Master’s a plus).
• 7–10 years of experience in digital marketing, advertising, media or creative agencies.
• 3–5 years of leadership experience managing multidisciplinary teams and agency operations.
• Proven track record in business development, client acquisition and revenue growth.
• Strong financial management, budgeting and profitability monitoring.
• Fluent in English; Arabic and French are a plus.

Required skills

• Deep understanding of digital marketing, branding, content creation, social media and creative production workflows.
• Strategic thinking, problem‑solving and decision‑making abilities.
• Excellent leadership, communication, negotiation and presentation skills.
• Ability to manage multiple projects and stakeholders in a fast‑paced environment.