Customer Service Representative

About the role

We are a leading B2B consulting firm seeking a motivated Customer Service Representative to join our Beirut office. You will be the first point of contact for Arabic‑speaking clients, providing prompt and professional assistance while developing your skills in a dynamic environment.

Key responsibilities

• Deliver first‑line customer support in Arabic, responding quickly and accurately to inquiries.
• Minimize errors and ensure efficient handling of processes.
• Communicate professionally with customers and internal team members.
• Adhere to company policies regarding attendance, break times, and overall conduct.

Required profile

• Responsible, detail‑oriented, and well‑organized.
• Calm under pressure with strong problem‑solving abilities.
• Friendly, polite, and customer‑focused attitude.
• Quick learner with strong teamwork and communication skills.

Required skills

• Clear and well‑structured verbal and written communication.
• Strong organizational skills and ability to multitask.
• Good computer proficiency (training provided).
• Fluency in Arabic; English and French are a plus.

What we offer

• Competitive salary ranging from $700 to $750 per month.
• Meal provision during work hours.
• 28 days of paid annual leave.
• Full‑time, office‑based schedule (2 days on, 2 days off).