Coordinator of Admissions for Rehab

About the role

The Coordinator of Admissions serves as the first point of contact for prospective clients, families, and referrers at a private mental health and addiction recovery clinic. The role ensures a compassionate, confidential, and seamless admissions experience while supporting the Admission Team.

Key responsibilities

• Manage enquiries from prospective clients, families, and referral sources.
• Coordinate assessments and admissions, ensuring timely and appropriate intake.
• Maintain accurate client records and documentation throughout the admissions process.
• Collaborate closely with the Admission Team to uphold high standards of care and professionalism.

Required profile

• Excellent verbal and written communication skills.
• Flexible working hours and strong interpersonal abilities.
• Compassionate, professional, and client‑focused approach with high discretion.
• Exceptional organizational, multitasking, and attention‑to‑detail capabilities.
• Ability to remain calm and effective in sensitive situations.
• Experience in admissions, healthcare, hospitality, or client services preferred.
• Fluent in English, French, and Arabic; additional languages are a plus.
• Strong problem‑solving and decision‑making skills and ability to work collaboratively within a multidisciplinary team.

Required skills

• Proficiency with CRM systems.
• Experience using electronic record systems.