Advancement Services Manager

About the role

The Office of Advancement at OpenMinds Lebanon seeks an Advancement Services Manager to lead the day‑to‑day operations of its fundraising support systems. You will manage donor data, oversee gift processing, and ensure the technology and reporting tools enable effective donor cultivation and stewardship.

Key responsibilities

• Support fundraising initiatives through accurate data entry, gift receipting, and acknowledgment.
• Serve as primary manager of the Blackbaud Raiser’s Edge NXT CRM for donor and prospect management.
• Continuously improve donor data quality and maintain compliance with fundraising policies.
• Produce gift, pledge, and endowment reports and coordinate with Finance for posting and fund creation.
• Supervise and evaluate staff handling gift processing and data management.
• Select and prepare data for solicitations and pledge reminders, tracking responses.
• Coordinate stewardship plans for donor portfolios, including reporting on endowed scholarships.
• Utilize data analytics to derive insights, track fundraising metrics, and generate decision‑support reports.

Required profile

• Proven experience in advancement services, donor database management, and fundraising operations.
• Strong leadership skills to supervise staff and drive process improvements.
• Excellent understanding of compliance requirements and financial liaison with accounting teams.
• Analytical mindset with ability to translate data into actionable fundraising strategies.

Required skills

• Blackbaud Raiser’s Edge NXT (CRM for fundraising)
• Data analytics and reporting