Learning & Development Officer

About the role

We are looking for a passionate Learning & Development Officer to support the hotel’s training function. You will work closely with the Learning & Development Leader to foster a strong work culture through targeted training programs and employee orientation.

Key responsibilities

• Analyse colleague development needs and create annual development plans.
• Prepare monthly reports on training activities and outcomes.
• Develop and maintain a colleague development library, coordinating acquisitions as needed.
• Assist the Learning & Development Leader in scheduling and delivering training courses and workshops.
• Conduct new‑hire orientation, providing job descriptions, handbooks, and HR service information.
• Coordinate with HR and Housing to orient new staff in the housing complex.
• Oversee on‑the‑job training for new and existing colleagues and manage re‑development initiatives.

Required profile

• Degree in hospitality or a related field.
• Experience in a professional training environment and knowledge of instructional methods.
• Strong computer literacy with proficiency in Microsoft Office applications.
• Excellent communication and presentation abilities.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint