Communication and Project Coordinator

About the role

We are looking for a Communication and Project Coordinator to be the first point of contact for our clients at Cube 3D. You will manage the entire client journey—from the initial inquiry to final delivery—ensuring smooth coordination between customers and our production team.

Key responsibilities

• Handle all client communications via WhatsApp, phone, Instagram and email with speed and professionalism.
• Gather client requirements, clarify technical questions and forward them to the appropriate production specialist.
• Act as the liaison between clients and internal teams, tracking project status, pushing for timely progress and proactively updating customers.
• Prepare sales orders, confirm payments and manage Shopify order processing from placement to shipment.
• Monitor deadlines, follow up on open projects and ensure nothing is overlooked.

Required profile

• Excellent written and spoken English.
• Strong, assertive personality with the ability to follow‑up, push back and escalate when needed.
• Highly organized, capable of juggling 20‑30 conversations simultaneously.
• Warm and friendly with clients, direct with colleagues.
• Open to fresh graduates, junior or senior candidates.

Required skills

• Shopify order management.

What we offer

• Full‑time onsite position in Mansourieh, Lebanon.
• Monday‑Friday schedule, 9 am‑6 pm.
• Opportunity to grow with Lebanon’s leading 3D printing company.