Business Analysis Specialist

About the role

The Business Analysis Specialist will support OMT’s Head Office in Beirut by analysing system components and applications to maximise efficiency and quality. You will work closely with stakeholders, developers and external suppliers to translate functional and non‑functional requirements into robust technical solutions.

Key responsibilities

• Gather and analyse business requirements, producing functional specifications for new or enhanced services.
• Coordinate with internal developers and external vendors throughout the development lifecycle, ensuring proper documentation and operational acceptance.
• Identify gaps in existing applications, propose enhancements, and manage bug tracking and resolution.
• Conduct testing activities, support end‑users, and deliver training on system usage.
• Lead process‑improvement initiatives, redesigning workflows and implementing new procedures across the division.
• Perform quantitative analysis, generate monthly and yearly performance reports, and present findings to management.

Required profile

• Bachelor’s degree in Management Information Systems, Business Computing or Computer Science; MBA or PBA certification is a plus.
• Fluent in English and Arabic; French is an advantage.
• Strong analytical mindset with the ability to translate business needs into technical solutions.
• Excellent communication and coordination skills for working with cross‑functional teams.

Required skills

• Microsoft Office
• Quality assurance
• Software development life cycle
• Relational database design
• Database querying
• Systems analysis and design
• Business requirements documentation
• Mobile application design
• Front‑end development
• Back‑end development
• API management
• 3‑tier architecture