Account Manager – Client Projects & Growth

About the role

The Account Manager will act as the day‑to‑day partner for assigned clients, overseeing project delivery from concept to completion while driving account growth and retention. This role blends client servicing, project coordination, and commercial oversight to ensure profitable outcomes.

Key responsibilities

• Plan, execute and monitor projects end‑to‑end, managing scope, timeline, budget and quality.
• Coordinate internal teams across factory, design and finance to meet client expectations.
• Develop existing accounts through repeat business, cross‑selling and upselling opportunities.
• Serve as the primary point of contact, handling briefs, approvals, expectations and issue resolution for POSM, retail production, activations, events and exhibitions.
• Own revenue targets, protect margins and flag scope creep, pricing risks or delivery challenges early.
• Collaborate seamlessly with cross‑functional groups to ensure profitable delivery of sold solutions.

Required profile

• Bachelor’s degree in Business, Marketing or a related field.
• Minimum of 3 years’ experience in account management or client service.
• Background in advertising, branding, POSM or production is preferred.

Required skills

• Client Relationship Management
• Project Management
• Effective Communication
• Negotiation
• Organizational abilities
• Problem solving
• Time management