University Registrar Director

About the role

The University Registrar Director is the chief custodian of student academic records and provides strategic and operational leadership for registration, academic records, and graduation processes.

Key responsibilities

• Lead the Office of the Registrar, ensuring consistent, timely delivery of registration and records services.
• Develop, review, and implement policies, procedures, and service standards aligned with university regulations.
• Oversee the full student registration cycle, including course enrollment, drops/adds, withdrawals, and status changes.
• Coordinate the official academic calendar and monitor enrollment processes, resolving complex issues.
• Evaluate transfer credits, cross‑registration, and articulation agreements in line with Ministry of Education requirements.
• Ensure accuracy, confidentiality, integrity, and security of all academic records.
• Manage issuance and verification of transcripts, certificates, degree verifications, and other official documents.
• Lead graduation clearance, diploma preparation, and calculation of academic honors.
• Oversee course and exam scheduling and maintain data reliability in the Student Information System (SIS).
• Collaborate with IT to improve SIS functionality, data security, and user experience.
• Prepare and validate reports for university leadership and external authorities, ensuring compliance with Lebanese higher‑education regulations.
• Supervise, coach, and evaluate registrar staff, manage resources, and contribute to budgeting.
• Provide responsive, equitable service to students and coordinate with academic deans, faculty, admissions, finance, and other units.

Required profile

• Doctoral degree in Higher Education Administration, Business Administration, Management or related field.
• At least 10 years of progressive higher‑education experience, including 5+ years in registrar or academic‑records leadership.
• Demonstrated supervisory/managerial experience in a senior university administrative role.
• Active membership in a professional registrar or enrollment‑management association preferred.
• Fluent in written and spoken English, Arabic, and French.

Required skills

• Advanced proficiency with Microsoft Office, especially Excel and Word.
• Strong working knowledge of Student Information Systems (SIS) and data integrity controls.
• Ability to develop and improve registration workflows, service standards, and quality‑control mechanisms.
• Analytical and reporting skills for using enrollment and academic data in decision‑making.