Telesales Consultant

About the role

We are looking for a motivated Telesales Consultant to join our team in Sinn Al Fil. In this full‑time, on‑site position you will engage both outbound and inbound calls to present our solutions, understand client needs and close sales.

Key responsibilities

• Make outbound calls and handle inbound inquiries to promote products and services.
• Follow up on leads, record interactions in the CRM and ensure data accuracy.
• Achieve or exceed assigned sales targets and performance metrics.
• Address customer questions and concerns, delivering a positive experience.
• Collaborate with supervisors to refine call scripts and share customer feedback.
• Participate in regular training sessions to improve product knowledge and sales techniques.

Required profile

• Strong sales and consulting abilities with a focus on phone communication.
• Excellent verbal communication, active listening and professional phone etiquette.
• Customer‑service mindset and ability to build long‑term relationships.
• Willingness to undergo continuous training.
• Previous telesales or inside‑sales experience is preferred.
• Ability to work on‑site in Sinn Al Fil and manage a high volume of calls.
• High school diploma; further education in business or marketing is a plus.

Required skills

• Proficiency with CRM or call‑management systems.
• Basic office software (e.g., Microsoft Office).