Personal Assistant & Customer Service Representative

About the role

This full‑time, on‑site position in Beirut supports senior management by handling both personal assistant duties and customer‑service responsibilities. The successful candidate will ensure smooth daily operations, maintain professional communication with clients, and contribute to a positive experience for visitors and partners.

Key responsibilities

• Manage calendars, schedule appointments, and organize meetings for management.
• Handle correspondence, prepare basic reports and presentations.
• Respond to customer inquiries, resolve issues, and provide information about services.
• Maintain records, coordinate with internal teams and external partners, and oversee follow‑up actions.
• Greet visitors, answer phone calls, and support general administrative tasks.

Required profile

• Strong organizational and time‑management abilities with the capacity to prioritize multiple requests.
• Excellent communication skills in spoken and written English and Arabic.
• Professional, courteous demeanor and discretion when handling confidential information.
• Ability to work on‑site in Beirut, collaborate with diverse teams, and maintain a service‑focused, problem‑solving attitude.
• Prior experience in customer service, office administration, or personal assistant roles is preferred.
• Relevant diploma or bachelor’s degree in Business Administration, Communications, or a related field is an advantage.

Required skills

• Proficiency with common office software (e.g., word processing, spreadsheets, presentation tools).