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Operations Manager

Tazkara · Jdaidet El Matn

New
Onsite Senior 🇬🇧 English

Job description

About the role

Tazkara Travel Agency is seeking an organized and proactive Operations Manager to oversee daily activities across ticketing, visas, hotels, and travel packages.

Key responsibilities

  • Oversee day-to-day operations in ticketing, visas, hotels, and travel packages.
  • Coordinate the team to ensure smooth and efficient workflows.
  • Follow up on bookings, confirmations, and supplier relations with hotels, transfers, and airlines.
  • Set up and improve processes, ensuring deadlines and quality standards are met.
  • Handle escalations and ensure a great client experience.

Required profile

  • 5+ years of experience in operations within travel and tourism.
  • Strong leadership, organization, and problem‑solving abilities.
  • Excellent communication in Arabic and English; French is a plus.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Detail‑oriented, reliable, and solution‑driven.

Questions fréquentes

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Published 3 hours ago

Expires 1 month from now

7 views · 0 interested

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Tazkara

Jdaidet El Matn