Operational Communication Officer

About the role

The ICRC is recruiting an Operational Communication Officer in Beirut. The officer contributes to designing, planning and implementing the delegation's strategy on operational communication, aiming to strengthen the acceptance of the ICRC and the national Red Cross/Red Crescent society in the country. The role also develops and implements a community engagement and accountability strategy for ICRC operations.

Key responsibilities

• Assess field-level operational communication and community engagement needs and develop plans of action
• Monitor public sources, community perceptions and communication channels to identify reputational risks
• Develop community engagement strategies, communication channels and products, and strengthen feedback mechanisms and accountability to affected populations
• Support the National Red Cross and Red Crescent Societies in developing operational communication strategies, tools and messages
• Provide interpretation, translation, communication training and coaching, and administrative and technical support to the communication team
• Coordinate audio visual and printed production materials for operational communication
• Contribute to capacity-building programmes on communication and International Humanitarian Law for the national society
• Ensure an environment scanning mechanism by monitoring local media and social media at sub-delegation level
• Maintain reporting tools and contribute to reporting for Lebanon and the Communication department
• Coach staff and organize workshops on operational communication with the Communication Coordinator

Required profile

• Bachelor's degree in communications, political science, international relations or journalism; Master's degree is a plus
• Minimum of 3 years' experience in a field relevant to communication and/or prevention
• Native Arabic and full professional English
• Legally eligible to work in Lebanon

Required skills

• Advanced digital communication, writing and editing, event management, programme management and analytical thinking
• Expert community engagement, beneficiary focus, teamwork, partnership and coaching and mentoring

What we offer

• Salary of 2,120 to 3,095 USD per month, with annual review
• Transportation allowance of 15 USD per day
• 13th-month salary paid in December
• 20 paid working days of annual leave
• Full health insurance covering in-patients and out-patients
• Retirement savings plan (IRSP) worth 11.5% of monthly salary paid on termination
• High cost of living allowance, schooling allowance, eyeglasses reimbursement and learning opportunities

Fixed-term contract of 1 year, renewable based on performance and need; Monday to Friday, 8am to 5pm. Estimated start date January 2027; applications close 16 November 2026. Candidates are screened by a written test and an interview.