Hotel Receptionist

About the role

Marbella Hotel is looking for a professional and welcoming Receptionist to be the first point of contact for guests at its Sahel Alma property. You will ensure a smooth front‑office experience by handling check‑ins, check‑outs and guest enquiries around the clock.

Key responsibilities

• Welcome, register and check in/out hotel guests efficiently.
• Manage reservations, telephone inquiries and guest requests.
• Use the hotel Property Management System (PMS) to keep accurate guest records and room statuses.
• Process basic financial transactions and coordinate with housekeeping and management.
• Maintain a clean and organized front‑desk area.

Required profile

• Previous experience in a hotel front office, hospitality or customer‑service role (preferred).
• Fluent in English and Arabic, both spoken and written.
• Professional appearance, positive demeanor and a team‑player attitude.
• Absolute flexibility to work rotating shifts, including mornings, evenings, nights, weekends and public holidays (6 days a week, 1 day off).

Required skills

• Proficiency with Microsoft Office suite.
• Hands‑on experience with hotel PMS software.

What we offer

• Competitive salary package.
• Social Security (NSSF) enrollment.
• Paid annual leave.
• Professional on‑the‑job training and clear career development pathways.