Gaming Lounge Associate

About the role

Tokyo Arcade is looking for three enthusiastic Gaming Lounge Associates to be the face of its gaming venue. You will welcome players, keep the equipment running, and help build a vibrant community around tournaments and events.

Key responsibilities

• Welcome customers, set up PCs or PS5 stations, and manage session time at the register.
• Maintain every station: update launchers, ensure peripherals work, and reset settings between sessions.
• Assist players with game setup, account issues, in‑game problems and recommendations.
• Run the floor during peak hours, handling queues, station allocation and customer questions.
• Help organise and host in‑house tournaments and community nights.
• Capture clips for social media, sell and serve bar/snack items, and keep the venue clean and safe.

Required profile

• Regular gamer who follows the current scene and can discuss titles such as CS2, Valorant, FIFA/EA FC, Fortnite, LoL, Tekken, etc.
• Reliable availability of 4.5 hours per day, 6 days a week, including evenings and weekends.
• Friendly, patient and clear communication with customers of all ages.
• Fluent in Arabic and English; French is a plus.

Required skills

• Hands‑on experience with PC gaming platforms (Steam, Riot, Epic, Battle.net) and PlayStation.
• Basic PC troubleshooting: peripherals, drivers, launchers, network issues.
• Experience with POS/register or bar service (preferred).