Full-Time Assistance Coordinator – Flexible Shifts
Jobs for Humanity · Dbayeh
Job description
About the role
Join a Lebanon‑based international medical assistance and travel insurance company as an Assistance Coordinator, handling client support across multiple shifts.
Key responsibilities
- Handle incoming calls and emails professionally
- Assist clients with support and coordination
- Manage case files and documentation
- Communicate with providers and beneficiaries
- Apply coverage decisions and reimbursement procedures
- Send Guarantees of Payment
- Ensure system and quality compliance
- Collaborate with the team and other departments
Required profile
- Strong communication and interpersonal skills
- Customer service focus with attention to detail
- Ability to multitask and stay calm under pressure
- Team player and problem solver
- Basic knowledge of medical/insurance terms is a plus
- Willingness to work flexible shifts (at least 2 of AM, PM, ON)
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Published 9 hours ago
Expires 1 month from now
1 views · 0 interested
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Jobs for Humanity
Dbayeh
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