Front Desk & Office Operations Lead

About the role

We are looking for a polished, organised professional to be the face of our office in downtown Beirut, overseeing daily operations and ensuring a seamless experience for clients, visitors and senior staff.

Key responsibilities

• Welcome clients, visitors and VIP guests professionally and provide hospitality during meetings.
• Answer, screen and direct incoming calls, routing enquiries to the appropriate consultant.
• Open and close the office each day, ensuring readiness for staff and clients.
• Coordinate meetings and appointments for the Ambassador, including scheduling and room preparation.
• Prepare standard client quotations using approved pricing and templates, ensuring accuracy.
• Manage DHL, FedEx and courier shipments, tracking sensitive documents through to delivery.
• Receive, log and securely handle client documents and originals.
• Manage the office petty‑cash float, record transactions and reconcile with Accounts.
• Maintain pantry, stationery and office supplies, ensuring stock never runs out.
• Liaise with suppliers and service providers, following up until issues are resolved.

Required profile

• Minimum 3 years of experience in office coordination, front‑office operations, executive support, customer service or hospitality.
• Proven experience supporting senior executives, diplomats or VIP clients is a strong advantage.
• Experience handling petty cash, couriers or confidential documents is an advantage.
• Strong numerical confidence for cash reconciliation and quotation preparation.
• Highly organised, proactive, discreet and able to prioritise under pressure.
• Well‑presented and composed when interacting with clients.
• Fluent in Arabic and English; French is a plus.

Required skills

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel