Customer Service Representative (AM/PM Shift)
YMY Tutoring · Beyrouth
Job description
About the role
We are seeking a professional and organized Customer Service Representative to handle student inquiries, clearly explain our services, and coordinate with tutors. The role operates on both AM and PM shifts and focuses on support rather than sales, requiring strong communication and attention to detail.
Key responsibilities
- Respond to student inquiries via WhatsApp and other social platforms.
- Explain services, pricing, and processes in a clear manner.
- Coordinate communication between students and tutors.
- Track payments, confirm order details, and maintain accurate records.
- Handle complaints professionally and follow up with pending students.
- Maintain organized records using Google Sheets.
Required profile
- Strong Arabic writing skills.
- Good English communication abilities.
- Fast response time and highly organized.
- Previous customer service experience preferred.
Required skills
- Google Sheets
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Lebanon.
Salary: Customer Service Representative Based on 6 job offers in LebanonSalaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 3 weeks ago
Expires 1 month from now
18 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
YMY Tutoring
Beyrouth