Customer Relationship Officer (Banking Sector)

About the role

An experienced Customer Relationship Officer is sought for a full-time position in the banking sector, based in Mazraa, Beirut. Candidates should have 2 to 3 years of proven experience in banking and a passion for building strong client relationships.

Key responsibilities

• Build and maintain strong, long-term customer relationships.
• Identify client needs and recommend appropriate banking products and services.
• Resolve customer inquiries and complaints efficiently and professionally.
• Ensure compliance with all banking policies and regulatory requirements.
• Collaborate with internal teams to deliver excellent customer service.

Required profile

• 2 to 3 years of experience in the banking sector (mandatory).
• Bachelor's degree in Business, Finance, Banking or a related field.
• Excellent communication, negotiation and interpersonal skills.
• Professional, proactive and customer-focused attitude.
• Ability to work under pressure and meet targets.

Only shortlisted candidates with banking sector experience will be contacted; applications are made by sending an updated CV with the subject line "Customer Relationship Officer".