Cash for Work Project Associate

About the role

The Cash for Work Project Associate supports the implementation and monitoring of UNRWA’s Cash for Work initiative in Beirut, reporting to the Cash for Work Project Officer. The role involves managing complaints, developing procedures, and ensuring effective communication with stakeholders.

Key responsibilities

• Manage project‑related complaints and coordinate with field staff and the project team, compiling relevant reports.
• Prepare responses and correspondence for project queries.
• Develop standard operating procedures, eligibility criteria, guidance notes, and document best practices and lessons learned.
• Lead the project communication plan, create and disseminate materials, and organize events in coordination with the UNRWA Public Information team.
• Organize and maintain project databases, archive information and conduct quality‑assurance checks.
• Assist in project implementation to ensure activities meet quality standards, legal agreements and set tolerances.
• Track project progress against scope, budget, timeline and quality, reporting issues and recommending corrective actions.
• Perform additional tasks as assigned by the Cash for Work Project Officers and Project Manager.

Required profile

• Bachelor’s degree in business administration, public administration, development studies, project management, international relations, social sciences, communications or a related field.
• Minimum two years of relevant experience in project management or related areas.
• Demonstrated competencies in professionalism, integrity, respect for diversity, communication, teamwork and results‑orientation, as well as networking, influencing, planning, adaptability and decision‑making.

Required skills