Account Manager – Remote

About the role

Premier Socials is seeking a results‑driven Account Manager to serve as the primary point of contact for its remote client portfolio. Working from home, you will build strong relationships, coordinate with internal digital marketing teams, and ensure clients achieve their growth objectives.

Key responsibilities

• Manage and nurture relationships with assigned clients, handling onboarding, kickoff calls, and ongoing check‑ins.
• Use CRM platforms to track communications, deliverables, campaigns and deadlines, keeping records accurate and up‑to‑date.
• Coordinate with social media, creative, paid‑media and other internal teams to deliver client projects on time.
• Monitor account performance, provide insights, and identify upsell or cross‑sell opportunities.
• Meet performance metrics related to client retention, satisfaction, revenue and account growth.

Required profile

• Previous experience in account management, client success or a similar client‑facing role.
• Strong spoken and written English.
• Proven ability to work independently in a remote environment and manage multiple accounts simultaneously.
• Comfort with performance metrics and revenue targets.
• Proactive, responsive and solutions‑oriented attitude.

Required skills

• Experience with CRM platforms such as GoHighLevel, HubSpot, Salesforce or Pipedrive.
• Understanding of digital marketing concepts including social media management, paid advertising, lead generation, funnels and content marketing.