Travel Consultant – Visas, Ticketing & Reservations

About the role

We are seeking an experienced, tech‑savvy Travel Consultant to manage end‑to‑end client journeys, from visa processing through ticketing, hotel bookings and travel insurance. The role is based on‑site at our IATA‑accredited office in Jbeil, Lebanon.

Key responsibilities

• Prepare and follow up visa files for Schengen, UK, US, Canada and GCC, including checklists, appointments and client guidance.
• Issue, re‑issue and refund airline tickets using Amadeus and Travelport (Galileo).
• Book hotels, transfers, travel packages and insurance for corporate and leisure clients.
• Utilise AI tools (ChatGPT, Claude, etc.) to accelerate quotations, itineraries, client communication and document preparation.
• Coordinate with airlines, consolidators and ground suppliers to ensure smooth travel execution.

Required profile

• Minimum 3 years of experience in a Lebanese travel agency.
• Strong command of both Amadeus and Travelport/Galileo for fares, pricing and re‑issues.
• Excellent written and spoken English; fluent Arabic; French a plus.
• Comfortable with technology, AI tools, online booking platforms, Excel and digital documents.
• Solid knowledge of visa requirements and embassy procedures.
• Organised, detail‑oriented and able to work calmly under deadlines.
• Based in or able to commute daily to Jbeil.

Required skills

• Amadeus
• Travelport/Galileo
• Excel
• ChatGPT
• Claude

What we offer

• Competitive base salary plus commission on sales.
• Work in an established IATA‑accredited agency that invests in technology.
• On‑site role at Saint Antoine Center, Jbeil.