Telesales Specialist

About the role

A full-time, on-site Telesales Specialist position in Lebanon handles outbound and inbound calls to promote products, generate new sales opportunities and follow up on leads. The role works closely with the sales team to meet individual and team targets.

Key responsibilities

• Present product features and pricing and handle customer inquiries
• Process orders and maintain accurate records in the CRM or sales systems
• Build lasting customer relationships and provide post-sale support
• Stay informed about product updates, market trends and promotional campaigns

Required profile

• Previous experience in telesales, call center or commercial roles, preferably in FMCG or food distribution
• Fluency in English and Arabic; additional languages are an advantage
• Diploma or degree in Business, Marketing or a related field preferred
• Comfortable working in an on-site, target-driven environment and collaborating with cross-functional teams

Required skills

• Strong sales skills, including telesales experience and the ability to meet or exceed targets
• Customer service and customer support skills
• Ability to train and guide customers on product features and usage
• Basic computer tools and CRM or call management systems
• Organization, attention to detail and multitasking