Spa Receptionist

About the role

As the first point of contact for guests entering the Spa and Fitness Centre, you will create a welcoming first impression and ensure every interaction feels personal and memorable. Working under the Leisure Manager, you will support the delivery of exceptional experiences that reflect the Movenpick brand and Accor’s commitment to responsible hospitality.

Key responsibilities

• Greet and farewell all spa clients, hotel guests and gym members.
• Assist visitors with enquiries, treatment bookings and product information.
• Upsell spa products and services to meet guest needs.
• Maintain immaculate cleanliness of the spa, gym, pool and treatment rooms.
• Support smooth daily operations of the facility.

Required profile

• Proven experience in guest service, beauty or fitness environments.
• Exceptional personal presentation and professional appearance.
• Strong communication skills and ability to articulate information clearly.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Willingness to work rostered shifts across a 7‑day schedule, including early mornings.

Required skills

What we offer

• Opportunity to work in a caring, inclusive environment.
• Access to exclusive benefits specific to the hospitality sector.
• Potential for career growth within Accor’s global network of brands.