Programs Coordination & Reporting Officer

About the role

The Programs Coordination & Reporting Officer will work directly with the Senior Director of Programs to streamline daily workflows, monitor key performance indicators, and produce accurate reports that support strategic decision‑making across the foundation. This position acts as the operational hub linking consultants, experts, internal committees and stakeholders, while driving process improvements and data organization.

Key responsibilities

• Coordinate daily workflows, schedules, and follow‑up activities for the Senior Director of Programs.
• Track contracts, KPIs, timelines, deliverables, and reporting requirements for experts and consultants.
• Support coordination and follow‑up of internal committees including HR, Finance, and Communications.
• Prepare dashboards, reporting tools, and consolidated performance reports.
• Assist with workflow automation and reporting process improvements using digital tools.
• Maintain organized databases, documentation systems, and program records.
• Communicate and follow‑up with consultants, experts, and institutional partners.
• Provide analytical and reporting support for operational and strategic decisions while ensuring confidentiality and proper data management.

Required profile

• Bachelor’s degree in Computer Science, Information Systems, Data Management, Business Administration or a related field.
• 2–3 years of experience in coordination, reporting, data management, administrative operations or program support.
• Strong organizational, multitasking and coordination abilities.
• Experience with dashboards, reporting systems, workflow tracking and data management tools.
• Proficiency in Microsoft Office and digital reporting/automation platforms.
• Excellent communication and stakeholder coordination skills.
• High attention to detail and ability to meet deadlines in a dynamic environment.

Required skills

• Microsoft Office
• Data management tools