Operations Officer – On‑site (Tripoli)

About the role

The Operations Officer will work full‑time on‑site in the Tripoli district, overseeing the day‑to‑day flow of orders, inventory and deliveries. You will act as the hub between customer support, finance and logistics to ensure smooth, timely service and continuous process improvement.

Key responsibilities

• Process customer orders and coordinate inventory movements.
• Monitor workflow performance and track key operational KPIs.
• Prepare basic operational reports and ensure compliance with company procedures.
• Identify bottlenecks, propose and implement process improvements.
• Collaborate with finance, logistics and customer support to resolve operational issues.

Required profile

• Relevant diploma or bachelor’s degree in Business, Operations, Management or a related field.
• Experience in e‑commerce, retail or logistics operations is a plus.
• Strong analytical, organizational and communication skills.
• Basic understanding of finance concepts and budget tracking.
• Ability to prioritize multiple tasks in a fast‑paced environment.

Required skills

• Proficiency with common office software (e.g., Microsoft Office).
• Familiarity with inventory or order management systems.