Import & Export Documentation Representative

About the role

We are looking for an organized and driven Documentation Representative to manage our import and export paperwork, ensure compliance with customs regulations, and support smooth logistics operations.

Key responsibilities

• Prepare and process import/export documentation in line with customs regulations, laws, and procedures.
• Liaise with freight forwarders, shipping lines, customs brokers and relevant authorities.
• Monitor and track shipments to guarantee on‑time delivery and resolve issues.
• Verify shipping documents such as bills of lading, commercial invoices, packing lists, certificates of origin and insurance certificates.
• Maintain accurate records of all import/export transactions.
• Ensure compliance with international trade laws, Incoterms, HS codes, duties and tariffs.
• Coordinate with procurement, warehouse and finance departments for timely release of goods.
• Handle Letters of Credit, bank documentation and other financial aspects of international trade.
• Stay updated on changes in customs regulations, trade agreements and logistics practices.
• Support the COO with daily tasks and help align company policies with business objectives.

Required profile

• Bachelor’s degree in International Business, Supply Chain, Logistics or a related field.
• 2–5 years of experience in import/export documentation or logistics operations.
• Strong knowledge of customs procedures, Incoterms and international shipping documentation.

Required skills

• SAP
• Oracle
• ERP software (e.g., SAP, Oracle)