Ecommerce Specialist

About the role

The Ecommerce Specialist will manage and optimise our online sales platforms to drive growth, improve the customer experience and increase revenue. You will work closely with marketing, design and logistics teams to ensure seamless online operations and effective digital campaigns.

Key responsibilities

• Maintain, update and optimise the e‑commerce website for user experience, SEO and performance.
• Upload and manage product listings with accurate descriptions, pricing and images.
• Execute digital marketing campaigns, including SEO, PPC, email marketing and social media.
• Monitor and analyse sales data, customer behaviour and website traffic to improve conversion rates.
• Coordinate inventory and order fulfilment with supply‑chain teams.
• Handle customer inquiries, reviews and feedback to enhance satisfaction.
• Improve website speed, mobile responsiveness and overall functionality.
• Manage sales on third‑party marketplaces such as Amazon, eBay and Shopify.
• Collaborate with internal teams to align e‑commerce initiatives with business goals.

Required profile

• Bachelor’s degree in Marketing, Business, E‑Commerce or a related field.
• Proven experience in e‑commerce, digital marketing or online sales.
• Strong analytical abilities and data‑driven decision‑making.
• Excellent communication and problem‑solving skills.

Required skills

• Shopify
• WooCommerce
• SEO
• Google Analytics
• Digital advertising