Customer Success Manager (Telecom, SaaS, or Cybersecurity Experience)

About the role

We are seeking a motivated, tech‑curious professional to join our team as a Client Relationship Manager. You will be central to client operations, nurturing existing relationships, supporting business development, and ensuring exceptional service throughout the customer journey.

Key responsibilities

• Maintain and grow client relationships while acting as the primary point of contact.
• Support business development initiatives and collaborate with sales, marketing, and operations teams.
• Provide guidance on telecom, cloud, networking, and cybersecurity solutions.

Required profile

• 2‑5 years of experience in customer‑facing roles such as customer success, account management, or sales support.
• Strong communication and organizational skills with attention to detail.
• Self‑starter who thrives in a small, remote team and can manage multiple responsibilities independently.

Required skills

• Experience with CRM systems (HubSpot, Salesforce, etc.).
• Proficiency in Microsoft Office and Google Workspace.

What we offer

• Fully remote work with flexible hours (4 PM‑12 AM Beirut Time).
• Paid Time Off that can be requested with advance notice.
• Competitive salary range of $2,300‑$2,800 USD per month.