Collection Officer – Remote (Lebanon)

About the role

We are looking for a Collection Officer to join our team remotely from Lebanon. The role focuses on managing accounts receivable, ensuring timely collection of outstanding payments, and maintaining positive customer relationships while supporting cash‑flow management and credit risk mitigation.

Key responsibilities

• Monitor customer accounts, outstanding balances and aging reports.
• Follow up on overdue invoices and ensure timely collections.
• Process and reconcile customer payments against invoices.
• Resolve payment discrepancies in coordination with Finance and Sales teams.
• Monitor customer credit limits, payment terms and potential credit risks.
• Escalate delinquent accounts and recommend appropriate collection actions.
• Prepare weekly/monthly collection reports, overdue analysis and cash forecasts.
• Maintain accurate records of collection activities, payment agreements and customer communications.
• Handle customer payment and invoice inquiries professionally.

Required profile

• 1–3 years of experience in Accounts Receivable, Collections or Credit Management.
• Experience in distribution, FMCG or commercial sectors is preferred.
• Familiarity with ERP or accounting software is an advantage.
• Strong communication, negotiation, follow‑up and organizational abilities.
• Ability to manage customer accounts, resolve payment issues and meet collection targets.

Required skills