Business Analyst – Process Improvement & Automation

About the role

We’re hiring a Business Analyst to fix broken processes, build structure from chaos, and turn operations into scalable systems. At Byblos Vista we support US‑based facilities‑management and real‑estate operations, and the role involves analysis, building, fixing, and implementation—not just reporting.

Key responsibilities

• Identify operational bottlenecks and fix them with real solutions
• Turn messy workflows into clear, scalable processes
• Build KPI systems that track real performance
• Create SOPs and process maps teams can actually follow
• Test and implement AI + automation tools
• Build no‑code automations (Zapier, Make, n8n, HubSpot)
• Work across teams to take ideas from concept to execution
• Clean and structure messy data into usable insights

Required profile

• You think in systems, not tasks
• You simplify complexity and make things actionable
• You’re strong with Excel / Google Sheets (even messy data)
• You’re tech‑fluent and quick to learn tools
• You take ownership and don’t wait to be told what to do
• You’re comfortable in fast‑paced, unstructured environments

Required skills

• Excel
• Google Sheets
• Zapier
• Make
• n8n
• HubSpot

What we offer

• Work on real operational challenges—not theoretical analysis
• Direct impact on efficiency, scalability, and day‑to‑day business operations