Account Manager - Lead Generation & Campaign Operations

About the role

Division50 is looking for an Account Manager with experience in an outsourcing company, lead generation agency or similar environment. The role manages client onboarding and campaign delivery from setup through ongoing coordination, combining client communication, campaign launches, copy creation, SDR onboarding and close coordination with the data team and external vendors. It is a remote position.

Key responsibilities

• Serve as main point of contact for assigned clients and keep communication clear and timely.
• Lead client onboarding, gathering campaign requirements, objectives, target audience, offer details and communication preferences.
• Launch and coordinate lead generation campaigns according to client requirements.
• Create and refine campaign copy, including outreach messages, email copy and call scripts.
• Coordinate with the data team so the right data and lead lists are prepared and assigned to each client and campaign, and follow up on data requirements and issues.
• Coordinate SDR onboarding so they understand the client's offer, target audience, scripts, tools and expectations.
• Follow up with external vendors and platform providers such as Facebook and WhatsApp on setup, access, support and issue resolution.
• Work with clients, SDRs, the data team and vendors to resolve campaign blockers and keep delivery on track.
• Maintain campaign documentation, client records, action items and progress updates in Google Workspace and internal systems, and suggest improvements to processes and coordination.

Required profile

• Previous experience in account management, client success, campaign coordination or operations within an outsourcing company, lead generation agency or call center.
• Understanding of lead generation campaigns and their coordination.
• Experience onboarding clients, SDRs or other campaign team members.
• Strong written communication and organizational skills, able to manage several campaigns and priorities.
• Comfortable coordinating across client-facing, SDR, data and vendor teams, with good problem-solving skills.

Required skills

• Preferred: Google Workspace, GoHighLevel, Ziwo, LinkedIn automation tools, email automation tools, and Facebook and WhatsApp platforms.

What we offer

• Ownership of client campaigns from onboarding through launch and ongoing coordination.
• Hands-on experience across account management, lead generation, campaign operations and client onboarding.
• Exposure to GoHighLevel, Ziwo, Google Workspace, LinkedIn automation, email automation, Facebook and WhatsApp.
• Opportunity to contribute ideas and improve campaign processes as the business grows.