Telesales Consultant

About the role

This full‑time, on‑site Telesales Consultant position is based in Sinn Al Fil. You will engage prospective and existing customers by phone, present the company’s products and services, understand their needs and propose suitable solutions.

Key responsibilities

• Handle outbound and inbound calls, qualify leads, provide product information, and follow up diligently to close sales.
• Provide accurate and up‑to‑date information about the company’s offerings, and ensure all interactions are recorded correctly in the CRM system.
• Achieve individual and team sales targets, and work closely with colleagues to refine scripts and sales approaches based on feedback.
• Assist customers with basic inquiries, promptly escalate complex issues to senior staff, and actively participate in regular training sessions on new products, pricing, and promotions.

Required profile

• Demonstrate strong sales consulting abilities, with a proven capacity to identify customer needs and tailor solutions accordingly.
• Exhibit excellent phone etiquette and clear communication skills, enabling effective explanation of products and services.
• Possess relevant experience in telesales, call‑center operations, or business development, which is considered beneficial.
• Show ability to work on‑site in Sinn Al Fil, manage a high volume of calls, and consistently meet performance targets.
• Hold at least a high school diploma; a degree in business, marketing, or a related field is an advantage.

Required skills

• CRM systems
• Office software