Technical Assistant - Matchmaking Portal and OMSAR Website

About the role

UNDP Lebanon, through Stars Orbit Consultants and Management Development, is seeking a Technical Assistant to support the Office of the Minister of State for Administrative Reform (OMSAR) in Beirut. The assignment lasts 4 months (18 working days per month) and covers technical support for the Matchmaking portal, the OMSAR website and the mapping of public services, under the supervision of the UNDP IACT Manager.

Key responsibilities

• Matchmaking portal: maintain and update the portal (bug fixes, security updates, performance optimization, backups, monitoring), develop new features such as reform challenges and opportunities, publish content in Arabic and English, ensure WCAG 2.2 AA accessibility and support events and outreach.
• OMSAR website: provide day-to-day technical support, fix bugs, apply security patches, update content in Arabic and English, improve usability, search, loading speed and mobile responsiveness, set up and report on website analytics.
• Public-service mapping: compile public services from official sources, build a structured database of services (institution, legal basis, beneficiaries, fees, steps, complaints), verify with institutions and produce standardized service information sheets for the website.

Required profile

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, Data Science, Information Management, Digital Transformation or a related field.
• At least one year of relevant experience in software and web development, website maintenance, digital platforms and e-services, or data collection and analysis.
• Fluency in English and Arabic.
• Availability to work from home to the office in Beirut; day-to-day travel costs are borne by the consultant.

Health and personal accident insurance are provided, with fees deducted from the monthly payment. Applications are submitted online via the UNDP link with a CV or P11 form, education certificate and three references, in English only.