Senior Resource & Client Delivery Manager – Centre of Excellence

About the role

Aspire Software is seeking a Senior Resource & Client Delivery Manager to lead its Centre of Excellence in Lebanon. The role focuses on ensuring the right technology talent is aligned with business priorities across Aspire’s global portfolio of software companies.

Key responsibilities

• Plan, allocate, and develop technology resources based on business priorities, skill sets, and availability.
• Maintain visibility of current and future resource needs, creating capacity and staffing forecasts.
• Identify gaps, excess capacity, and delivery risks, and propose mitigation strategies.
• Facilitate resource sharing across business units to maximize utilization.
• Oversee onboarding, transitions, reallocations, and off‑boarding while minimizing disruption.
• Serve as the primary liaison between Centre of Excellence resources and Aspire’s international portfolio companies.
• Build trusted relationships with senior technology leaders, understanding each company’s strategy, projects, and future resource requirements.

Required profile

• Proven experience in technology resource management and client delivery at a senior level.
• Strong people leadership skills with a track record of developing high‑performing teams.
• Excellent communication and stakeholder management abilities, especially with international executives.
• Strategic mindset capable of balancing demand, capacity, utilization, and delivery goals.
• Solid understanding of technology and AI environments.

Required skills