Operations & Administrative Assistant

About the role

We are looking for an Operations and Administrative Assistant to support our daily order processing, customer communication and office organization. The role is based in our Jdeideh office and offers the chance to work in a fast‑growing health‑and‑beauty company.

Key responsibilities

• Prepare, pack and label customer orders.
• Coordinate order collection with delivery drivers and confirm deliveries.
• Respond to basic customer inquiries via phone, WhatsApp and email.
• Enter order data and maintain simple Excel sheets.
• Generate daily and weekly reports using provided templates.
• Organize invoices, receipts, client files and other office documents.
• Follow up with clients regarding orders or requested information.
• Print documents, labels, price lists and delivery papers.
• Prepare samples and promotional packages as needed.
• Maintain a tidy office and packing area.
• Assist with routine administrative duties and provide regular task updates.

Required profile

• Relevant diploma or bachelor’s degree in business administration, management or a related field (preferred).
• Organized, responsible and detail‑oriented.
• Ability to follow instructions and meet deadlines.
• Strong communication skills in Arabic and English.
• Professional and courteous when dealing with clients.
• Previous administrative or customer‑service experience is a plus; fresh graduates are welcome.

Required skills

• Basic knowledge of Microsoft Excel.
• Proficiency with Microsoft Office applications (Word, Outlook, PowerPoint).