Manager, Accessibility, Counseling and Inclusive Learning

About the role

Université La Sagesse (ULS) is seeking an experienced Manager to lead its Office of Accessibility, Counseling and Inclusive Learning (OACIL). The role sets the strategic direction for counseling services and accessibility and inclusive learning, oversees both service units, and ensures that students with disabilities, psychological concerns and diverse learning needs can fully participate in university life.

Key responsibilities

• Develop and implement the OACIL's strategic plan for counseling, accessibility and inclusive learning, aligned with the University's goals.
• Develop and review regulatory texts for counseling, accommodations and inclusive education in line with legal requirements and international best practices.
• Represent the OACIL in internal committees and external networks on student wellbeing, disability inclusion and mental health.
• Oversee confidential psychological counseling and support, ensure quality and ethical standards, and provide clinical supervision to counselors.
• Manage crisis response and referral pathways for students in psychological distress, coordinating with the Dean of Students and other University entities.
• Oversee accommodations and support services for students with disabilities and diverse learning needs, and coordinate with faculties on inclusive teaching practices and exam accommodations.
• Promote an inclusive campus culture through training, awareness campaigns and advocacy for faculty, staff and students.
• Lead, develop and evaluate the Coordinators, Officers and staff; manage resources, staffing, budget proposals and service planning.
• Ensure data is collected and analyzed to monitor service quality and inform decisions.

Required profile

• Master's degree or certification in Clinical Psychology, Counseling Psychology, Accessibility, Special Education, Inclusive Education or a related field; a doctorate is an asset.
• Licensure to practice psychology in Lebanon, with a current license in good standing, is preferred.
• At least 7 years of progressive experience in counseling, psychology, accessibility, disability services or inclusive education, preferably in higher education, including at least 3 years in a supervisory or leadership role.
• Excellent written and spoken English, Arabic and French.

Required skills

• Strategic planning and drafting of regulatory texts for counseling, accommodations and inclusive education.
• Clinical judgment, ethical practice and confidentiality.
• Crisis management and knowledge of accessibility standards, accommodation procedures, disability rights and mental health frameworks.
• Use of case management, reporting and digital communication platforms.
• Proficiency in Microsoft Office and university information systems.