IFS - Human Capital Learning & Development Senior Associate

About the role

PwC's IFS Human Capital team is looking for a Senior Associate to coordinate and support the administration, creation and delivery of learning, virtual and hybrid solutions and talent development programmes, from concept and design through execution and assessment. The role covers scheduling, communication and implementation of L&D programmes, and maintaining systems for analysis, reporting, budgeting and forecasting.

Key responsibilities

• Monitor L&D budgets and spend, and handle the LPO and invoice payment process for external suppliers and vendors
• Act as hotel and conference room liaison for classroom courses, and manage enrolment logistics such as attendee lists, printing, materials, catering and room set-up
• Provide on-site support at L&D events and work with recruitment and onboarding teams
• Manage professional qualification membership applications and data for students, and ensure compliance with global quality processes
• Coordinate reports on learning management systems, upload programmes, maintain L&D data and assist with creating new budgets
• Prepare attendance and feedback records, document processes, coordinate facilitators and guest speakers, and manage material production and inventory
• Set up and support online and virtual learning sessions
• Support improvements in the HC operating model, promote collaboration within the team, and act as a liaison to other business functions

Required profile

• Bachelor's degree in Human Resources, Psychology or Business Management preferred
• Fluency in spoken and written English; Arabic is an advantage
• Up to 2 or 3 years of relevant experience
• Experience in HR/L&D processes, including L&D reporting, is preferred

Required skills

• Strong project management skills and excellent attention to detail
• Excellent interpersonal, communication and team-building skills
• Ability to keep confidential information secure
• Google Suite and Microsoft Office tools