Front Desk Receptionist – Hotel Front Office

About the role

We are looking for a Front Desk Receptionist to join the team at Le Six Resort Hotel in Thoum. This full‑time, on‑site position is the first point of contact for guests and plays a key role in delivering a welcoming and efficient front‑office experience.

Key responsibilities

• Greet guests and manage check‑in and check‑out procedures.
• Answer phone calls, respond to inquiries and handle reservations.
• Process payments and maintain accurate guest records.
• Coordinate with housekeeping and other departments to fulfill guest requests.
• Maintain the reception area and provide information on hotel services and local attractions.
• Address guest issues promptly and support overall guest satisfaction.

Required profile

• Strong customer service and communication skills.
• Excellent phone etiquette and professional demeanor.
• Attention to detail, reliability and strong organizational abilities.
• Flexibility to work weekends, holidays and evening shifts.
• Previous experience in hospitality or customer‑facing roles is a plus.
• Fluency in English; additional languages are an advantage.

Required skills

• Proficiency with basic computer systems.
• Experience using hotel management software.