Front Desk & Office Operations Lead

About the role

We are seeking a polished and organised Front Desk & Office Operations Lead to be the professional face of our office in downtown Beirut. This full‑time, on‑site position supports senior executives and high‑net‑worth clients, ensuring smooth daily operations and exceptional hospitality.

Key responsibilities

• Welcome clients, visitors and VIP guests, providing hospitality during meetings.
• Answer, screen and direct incoming calls, routing enquiries to the appropriate consultant.
• Open and close the office each day, preparing the workspace for staff and clients.
• Coordinate meetings and appointments for senior personnel, including scheduling and room preparation.
• Prepare standard client quotations using approved pricing templates and verify accuracy.
• Manage DHL, FedEx and courier shipments, tracking sensitive documents through delivery.
• Receive, log and securely handle client documents and originals.
• Maintain the petty‑cash float, record transactions and reconcile with Accounts.
• Monitor pantry, stationery and office stock, ensuring supplies never run out.
• Liaise with suppliers and service providers, following up until issues are resolved.

Required profile

• Minimum 3 years experience in office coordination, front‑office operations, executive support, customer service or hospitality.
• Experience supporting senior executives, diplomats or VIP clients is a strong advantage.
• Experience handling petty cash, couriers or confidential documents is an advantage.
• Highly organised, proactive, discreet and able to prioritise under pressure.
• Well‑presented and composed when interacting with clients.
• Fluent in Arabic and English; French is a plus.

Required skills

• Strong Microsoft Office proficiency, especially Outlook, Word and Excel.