Director, Office of Quality Assurance and Academic Development

About the role

The Director of Quality Assurance and Academic Development leads the university’s institution‑wide effort to safeguard and continuously improve the quality of its academic programs, policies, and outcomes. Reporting to the Vice President for Institutional Effectiveness and Accreditation, the Director oversees three units and builds a culture of evidence‑based improvement across the campus.

Key responsibilities

• Set strategic direction and annual priorities for the Office of Quality Assurance and Academic Development, aligned with institutional effectiveness goals.
• Directly supervise coordinators of the Academic and Outcomes Audit, Policy Governance and Compliance, and Action Plan Audit units, establishing performance expectations and supporting professional development.
• Manage the office’s budget, resources, and reporting on progress against quality‑assurance goals.
• Define and track key performance indicators for core quality‑assurance functions and report results to senior leadership.
• Develop and maintain institution‑wide quality‑assurance frameworks, program review cycles, and learning‑outcomes assessment processes.
• Oversee the development, review, and maintenance of clear, consistent, and compliant academic policies.
• Provide leadership and secretariat support to the university’s quality/standards committees.
• Collaborate with Vice Presidents, Deans, and Directors to ensure alignment with accreditation, strategic priorities, and institutional effectiveness.

Required profile

• Proven experience leading academic quality‑assurance initiatives at the institutional level.
• Strong leadership and management skills, including supervision of multiple functional units.
• Experience overseeing policy development, compliance, and internal audit processes.
• Ability to work collaboratively with senior university leaders and governance bodies.

Required skills