Claims Officer

About the role

Chedid Re, part of Chedid Capital Group, is looking for a Claims Officer to support the claims function. The role performs routine claims administration and operational activities under close supervision, helping maintain claims records, process claims documentation, monitor outstanding claims and coordinate with cedants, reinsurers and internal stakeholders so that claims are handled quickly and accurately.

Key responsibilities

• Apply applicable policies, procedures and quality standards.
• Track outstanding claims and follow up with cedants and reinsurers for documentation and updates.
• Enter claims notifications, settlements and related information into internal systems.
• Maintain accurate claims records, documentation and electronic and physical files.
• Assist in preparing claim closings, including debit notes, credit notes and supporting documents.
• Verify placements and policy information on loss notification.
• Prepare routine correspondence to cedants, reinsurers and other stakeholders about claims requirements and settlements.
• Monitor claims progress, update status reports and coordinate with internal departments.
• Ensure the accuracy, completeness and confidentiality of claims documentation.
• Stay up to date on insurance, reinsurance and claims management practices, take part in internal training and contribute to improving claims processes.

Required profile

• Bachelor's degree in insurance, Business Administration, Finance, Law or a related field.
• 0-2 years of experience in insurance, reinsurance, claims or a related field.
• Basic understanding of insurance, reinsurance and claims handling principles.
• Good organisational, communication and interpersonal skills, strong attention to detail and ability to manage several assignments to agreed deadlines.

Required skills

• Proficiency in Microsoft Office applications.