Call Center Specialist – Multilingual (English/Arabic/French)

About the role

We are looking for a confident, articulate, and highly organised Call Center Specialist to join our on‑site team in Beirut. In this full‑time position you will be the first point of contact for incoming leads, qualifying prospects over the phone and ensuring that only serious, verified clients move forward in our process.

Key responsibilities

• Answer inbound leads, verify intent and qualify them for our services.
• Handle both inbound and outbound calls in English, Arabic, and French.
• Clearly explain service offerings and answer client questions over the phone.
• Log all call interactions and lead data accurately in the system.
• Follow up with leads to ensure timely resolutions.
• Coordinate with internal teams to pass on qualified cases.

Required profile

• Excellent verbal communication skills in English, Arabic and French.
• Strong phone etiquette and ability to manage high‑volume call traffic.
• Highly organised with attention to detail for accurate data entry.
• Ability to work on‑site in Beirut and collaborate with internal teams.

Required skills

What we offer

• Full‑time, on‑site position with a dynamic team.
• Opportunities for professional growth in a multilingual environment.