Business Analyst - AI Automation & Chatbots

About the role

maids.cc, a tech-driven company and the UAE's largest domestic worker provider, is hiring a Business Analyst in Lebanon who will work occasionally in its Downtown Beirut office. The role sits in a team of 140+ Business Analysts and 100+ software engineers working in AI and technology.

Key responsibilities

• Analyze business problems, dig into data and design practical, impactful solutions.
• Use modern technology to automate processes and build chatbots with tools such as n8n, OpenAI, LangChain, Notion and JIRA.
• Restructure operations, define KPIs and build automated systems to improve efficiency.
• Collaborate with cross-functional teams to launch dashboards, chatbots and internal tools.
• Design workflows, wireframes and mockups, and turn business needs into clear specifications for end-to-end implementation.

Required profile

• Degree in Engineering, Economics, Physics, Mathematics, Data Analytics or another analytics-related field.
• Experienced candidates, fresh graduates and students are all welcome.
• Excellent communication and problem-solving skills.

What we offer

• Early leadership opportunities: strong leaders can manage a team at an accelerated pace.
• Competitive salary with performance-based increments.
• Hands-on experience with AI, automation and enterprise business systems.
• Work on real workflows, dashboards, automation tools and chatbots used by the business.