Account Manager - Lead Generation Campaigns

About the role

Division50 is looking for an Account Manager with experience in an outsourcing company, lead generation agency or similar environment. The role manages client onboarding and campaign delivery from setup through ongoing coordination, combining client communication, campaign launches, copy creation, SDR onboarding and close work with the data team and external vendors. The ideal candidate is organized, proactive and comfortable managing several moving parts across clients and internal teams.

Key responsibilities

• Serve as main point of contact for assigned clients and keep communication clear and timely
• Lead client onboarding, gathering campaign requirements, objectives, target audience, offer details and communication preferences
• Launch and coordinate lead generation campaigns according to client requirements
• Create and refine campaign copy, including outreach messages, email copy and call scripts
• Coordinate with the data team so the right data and lead lists are prepared and assigned to each client and campaign
• Follow up with the data team on campaign data requirements, updates and delivery issues
• Coordinate SDR onboarding for new campaigns, making sure they understand the offer, target audience, scripts, tools and expectations
• Follow up with external vendors and platform providers such as Facebook, WhatsApp and others to coordinate setup, access, support and issue resolution
• Work with clients, SDRs, the data team, vendors and other internal teams to resolve campaign blockers and keep delivery on track
• Maintain accurate campaign documentation, client records, action items and progress updates in Google Workspace and internal systems
• Identify opportunities to improve campaign processes, client experience and coordination between teams

Required profile

• Previous experience in account management, client success, campaign coordination or operations within an outsourcing company, lead generation agency or call center
• Understanding of lead generation campaigns and the coordination needed to deliver them
• Experience onboarding clients, SDRs or other campaign team members
• Strong written communication skills and the ability to write clear, professional campaign copy
• Strong organizational and follow-up skills, able to manage multiple campaigns and priorities
• Comfortable coordinating across client-facing, SDR, data and vendor teams; good problem-solving and proactive approach

Required skills

• Preferred: Google Workspace, GoHighLevel, Ziwo, LinkedIn automation tools, email automation tools
• Preferred: Facebook, WhatsApp and other platforms used for campaign delivery

What we offer

• Ownership of client campaigns from onboarding through launch and ongoing coordination
• Hands-on experience across account management, lead generation, campaign operations and client onboarding
• Close work with SDRs, the data team, clients and external platform vendors
• Exposure to tools such as GoHighLevel, Ziwo, Google Workspace, LinkedIn automation, email automation, Facebook and WhatsApp
• Opportunity to contribute ideas and improve campaign processes as the business grows