Information, Counseling & Legal Assistance Assistant – North Lebanon

About the role

The Information, Counseling and Legal Assistance (ICLA) Assistant supports refugees in North Lebanon by delivering information, counseling and legal assistance services. Based in Arqa, the role involves daily field outreach across Akkar and the North, working closely with beneficiaries, partners and NRC staff.

Key responsibilities

• Ensure compliance with NRC policies and donor requirements.
• Implement weekly, monthly and quarterly work plans and coordinate with partners.
• Supervise and train ICLA Information Focal Points.
• Prepare activity reports, mapping, research and assessment documents.
• Conduct individual and group information sessions and organize legal counseling for Syrian and Palestinian refugees.
• Follow case‑management and data‑management procedures, referring protection cases to the appropriate focal points.
• Monitor quality of outreach services and maintain an up‑to‑date filing system (hardcopy and electronic).
• Participate in coordination and protection meetings and contribute to referral mechanisms.

Required profile

• Bachelor’s degree in Law, International Relations, Social Sciences or a related field.
• Minimum of 1 year relevant work experience, preferably in humanitarian or legal assistance contexts.
• Experience working with refugee populations is an advantage.

Required skills

What we offer

• Opportunity to work in a dynamic humanitarian environment.
• Professional development through training and field experience.