Sr. Policies & Procedures Specialist

About the role

We are seeking a detail‑oriented Sr. Policies & Procedures Specialist to lead the creation, maintenance, and governance of company policies and process documentation. The role works closely with managers, business owners, and multiple functional teams to ensure policies are clear, compliant, and aligned with the organization’s objectives.

Key responsibilities

• Gather input from stakeholders, conduct process walkthroughs, and research best practices to develop or update policies, procedures, and process documentation.
• Maintain a comprehensive Policies & Procedures Register, track review cycles, and ensure timely approvals and communication of changes.
• Identify gaps, inefficiencies, and risks in existing processes, and propose improvements, standardization, or automation.
• Coordinate with Internal Audit, Legal, HR, IT, Finance, and Operations to ensure policies comply with regulations and corporate governance.
• Provide training and support to employees on new or revised policies and procedures.

Required profile

• Minimum 6 years of experience in a similar policy, procedure, or process‑management role.
• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
• Excellent command of English and Arabic.
• Strong computer literacy and ability to work with multiple stakeholders.

Required skills

• Experience with ERP systems.
• Proficiency in process‑mapping tools.