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15 years of experience

Skills

Laboratory Set-Up Equipment Commissioning Clinical Laboratory Operations Quality Management (ISO 15189, ISO 9001) Laboratory Information Systems (LIS/HMIS) Equipment Lifecycle Management Inventory & Consumables Management Budgeting & Financial Performance Staff Training & Mentorship Vendor Management Molecular Diagnostics (NGS) Data Integrity & Reporting Cross‑Cultural Communication Project Management Regulatory Compliance

Experience

Field Application Specialist → Service Manager, Diagnostic Instrumentation

Retina Pharmaceuticals

2019-01 -

Directed installation, end‑user training and preventive/corrective maintenance for a portfolio of over 200 analyzers across 60+ facilities, reducing instrument downtime and patient wait times. Authored SOPs to maintain ISO 15189/9001 compliance, ensuring result accuracy for hematology, biochemistry and molecular testing. Managed procurement, budgeting and vendor relations for 13 new regional facilities, expanding service reach. Supported Ethiopia's COVID‑19 PCR and RDT scale‑up in 15+ public health institutions through field application support and troubleshooting. Trained laboratory staff at numerous sites on platform operation and LIS reporting, decreasing reliance on vendor call‑outs and shortening turnaround times.

Medical Laboratory Manager

Bole 17/20 Health Center, Ministry of Health

2005-10 - 2018-12

Led daily laboratory operations covering hematology, biochemistry, microbiology and serology, overseeing processing of hundreds of thousands of tests annually. Maintained internal quality control standards and represented the facility in international External Quality Assessment schemes, achieving ISO 15189:2012 accreditation. Supervised a team of technologists, coordinating staff training, mentorship and performance evaluation. Managed inventory, consumables and equipment lifecycle, ensuring compliance with biosafety and waste management protocols. Oversaw departmental budgeting and resource optimization, contributing to sustained financial performance.

Languages

English

fluent

Amharic

native

Oromo

intermediate

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Last updated: 1 month ago