E-commerce Operations Lead

About the role

Nutrili is a fast‑growing wellness brand seeking an Operations and Marketplace Operations Lead to own and scale its marketplace activities across the region. You will be at the centre of our e‑commerce expansion, building systems, processes and partnerships that enable rapid, sustainable growth.

Key responsibilities

• Own end‑to‑end marketplace operations on platforms such as Amazon and Noon.
• Design and implement scalable operational workflows, SOPs and automation opportunities.
• Manage inventory planning, replenishment and stock allocation across all marketplaces.
• Ensure fulfillment, returns, cancellations and SLA compliance while maintaining high account health.
• Act as the operational bridge between marketplace partners, logistics, customer experience and leadership.
• Lead negotiations for premium visibility, campaign placements and long‑term partnership growth.

Required profile

• Proven experience in high‑volume e‑commerce or marketplace environments (Amazon, Noon or similar).
• Demonstrated ability to build and scale operational systems from the ground up.
• Strong analytical mindset with a focus on improving speed, accuracy and efficiency.
• Excellent stakeholder management skills across logistics, supply chain and leadership teams.

Required skills

What we offer

• Significant ownership and impact on a rapidly expanding brand.
• Opportunity to shape marketplace strategy across multiple regions.
• Collaborative environment with cross‑functional teams.